Salon Policies

Cancellation and No show Policy

We value every client and their special time with us in the salon. However, we understand that life happens and there are occasions that may cause you to cancel your appointment.

We respectfully request 24 hours notice for any cancellations or changes to scheduled appointments. If for whatever reason a client is unable to provide such notice or does not arrive for their appointment, a charge for the entire amount of the booked appointment will be made to the client’s credit card.

Late Policy

Please be sure to arrive on time for your appointment. Arriving late may result in cancellation or rescheduling of the appointment and a subsequent charge to the client’s credit card for a missed appointment. Please call us if you are going to be over 15 minutes late, so we can advise you as to whether your appointment will need to be rescheduled.

Refund Policy

Our goal is for each client to love their results, in the event that you are dissatisfied with your service(s), our refund policy is as follows:

1. Services received cannot be refunded. We will gladly adjust any service you receive within three(3) days of your appointment. If you are not satisfied with the appointment, please return to the salon so your hair can be inspected.. At that time we will make every effort to correct any problems to your satisfaction by rescheduling you with the stylist who performed the initial services at no additional charge.

2. Refunds for products purchased will only be considered if presented within seven days of purchase. Products can only be refunded if unused and in the original packaging.

Privacy Policy

Information collected on our booking page or website is only used if we need to contact you for further information regarding your appointment. Your Information is never sold or shared and is always kept private for your protection. We greatly appreciate your cooperation in providing us with the information we need to best serve you.